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| Requisition Number: | 3397 |
| Job Title: | Process Analyst II |
| Area of Interest: |
FCH |
| Region: |
India |
| Country: |
India |
| State / Province: |
India |
| City: |
Hyderabad |
| Relocation Available: | No |
| Travel Percent: |
Less than 10% |
| Job Specific Preferences: | |
| Requirements: |
Associate System Engineer II• Minimum
2-3 years relevant professional experience in the areas of application
support, technical customer support, problem management, relational
databases, programming languages, software development. • Bachelor degree in computer science, electronics or telecommunication • Knowledge on one or more operating systems. • Knowledge on one or more relational databases • Certification on operating systems and databases (Preferred) • Prior experience in Technical Service industry will be an added advantage • Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer • Responsible for dealing with International/Domestic Clients Knowledge Requirements • Working knowledge on UNIX,WINDOWS, Solaris and SQL • Experience in use of Oracle/SQL Server tools • Skilled with standard SQL and Oracle specific SQL constructs • Experience with PL/SQL, triggers, stored procedures, SQL tuning • Table and index space management • Basic knowledge of monitoring and administration tools and utilities (OEM Grid Control) • Knowledge of ITIL V3 specifically event, incident, problem management. • Knowledge on ticketing tools i.e. Remedy etc. • Sound knowledge on network infrastructure (LAN & WAN) • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc. • Hands on experience in file operations • Hands on experience and knowledge on system processes • Ability to communicate status updates to project team and management • Ability to work independently as well as Team • Good communication skills • Required Interpersonal Skills • Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques. • Strong troubleshooting and error analysis skills System Engineer• Minimum 3 – 4 years relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development. • Working technical experience with designing, building, installing, configuring, and supporting Unix servers and storage servers and management software • Bachelor degree in computer science, electronics or telecommunication • Certification on operating systems/ databases • Knowledge on one or more relational databases • The ability to build strategic relationships within the organization and with all levels. • 2-3 years Software Engineering experience, including 2+ years as a Database Administrator • Preferred Oracle certifications-OCP, OCA, Certified Training • Working technical experience with designing, building, installing, configuring, and supporting Oracle/SQL Server and storage servers and management software Knowledge Requirements • Working knowledge on UNIX,WINDOWS and SQL • Knowledge of ITIL V3 specifically event, incident, problem management. • Knowledge on ticketing tools i.e. Remedy etc. • Sound knowledge on network infrastructure (LAN & WAN) • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc. • At least 2 years of experience in Unix environment and DML/DDL SQL queries • Good working knowledge of operating systems • SUN Solaris/Unix/Windows OS experience • Good UNIX Shell scripting • Storage management knowledge • Working knowledge of database backup and recovery procedures • Capable of working in a team environment • Working knowledge of product lifecycle methodologies • Hands on experience in file operations • Hands on experience and knowledge on system processes • Ability to communicate status updates to project team and management • Good communication and interpersonal skills • Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques. • Strong troubleshooting and error analysis skills |
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