IBM Direct #Walkins On Every saturday For Associates @Bangalore,Kolkata

       
                      
An exclusive Employee Referral Drive is scheduled for Technical Support Associate (0-24 months experience) on every Saturday until December 27, 2014 at the below location


Bangalore: Manyata Embassy Business Park, G2 Block, Near Hebbal, Outer Ring Road, Nagawara, Bangalore
Kolkata: Millenium City, Salt Lake Sector 5, Kolkata

Job Code:GTS-0682637
Job Description : Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem

Mandatory Skills :
# Understanding of Operating Systems
# Browser Support - Internet Explorer
# Strong computer skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent

Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
# Fluent Communication
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

Job Code:GTS-0682637
Employee Details for reference:
Emp Name-Priyanshu Raj
Emp-Id-00406p