| Requisition Number: | 3504 |
| Job Title: | System Analyst II |
| Area of Interest: |
Technology |
| Region: |
India |
| Country: |
India |
| State / Province: |
India |
| City: |
Bangalore |
| Relocation Available: | No |
| Travel Percent: |
Less than 10% |
| Job Specific Preferences: |
- Good Linux Sysadmin - Shell Scripting - SQL knowledge • Continuous monitoring of production servers that includes system health, resource utilization, file transfer rate, database insert rate and logs • Monitoring of connectivity to upstream and downstream applications • Monitoring of connectivity to databases • Application health monitoring that includes file processing, data loading, completion of scheduled tasks, report generation, application related processes, dashboards and application logs • Use alarm monitoring tools, interpret the condition being alarmed, resolve and/or escalate to the next level support. • Clear and concise written and spoken communications in the form of Remedy tickets, emails, analysis, process/procedures, meetings, conference bridges and internal/external phone calls. • 24/7/365 operation and will require shift work |
| Requirements: |
System Engineer Trainee:• 0-1
year relevant professional experience in the areas of application
support, technical customer support, problem management, relational
databases, programming languages, software development. • Bachelor degree in computer science, electronics or telecommunication • Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer • Responsible for dealing with International/Domestic Clients Knowledge Requirements • Basic knowledge on UNIX,WINDOWS, Solaris & SQL • Knowledge of Oracle/SQL Server tools • Knowledge of ITIL V3 specifically event, incident, problem management. • Knowledge on ticketing tools i.e. Remedy etc. • Basic network infrastructure knowledge (LAN & WAN) • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc. • Hands on experience in file operations • Hands on experience and knowledge on system processes • Ability to communicate status updates to project team and management • Ability to work independently as well as Team • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques. Knowledge Requirements: • Basic knowledge on UNIX,WINDOWS, Solaris and SQL • Knowledge of Oracle/SQL Server tools • Knowledge of ITIL V3 specifically event, incident, problem management. • Knowledge on ticketing tools i.e. Remedy etc. • Basic network infrastructure knowledge (LAN & WAN) • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc. • Hands on experience in file operations • Hands on experience and knowledge on system processes • Ability to communicate status updates to project team and management • Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques. • Strong troubleshooting and error analysis skills |
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